Frequently Asked Questions
Zoho One, CRM implementation, costs and working with Felix Rimbakowsky.
How much does a Zoho freelancer cost?
Hourly rates for a Zoho specialist in Germany range between €80 and €120 per hour — depending on how many hours per month are commissioned. At Tau Process House, Felix Rimbakowsky works on an hourly basis, without any retainer obligation. Smaller projects typically start at 10–20 hours per month; more extensive implementations can encompass 40–80+ hours. Compared to a Zoho agency, there is no overhead for account management and project leadership — the hourly rate goes directly into domain expertise.
What is the difference between a Zoho freelancer and a Zoho agency?
With an agency, you often pay for multiple intermediate layers: sales, account management, project leadership — before the actual work begins. A Zoho freelancer like Felix Rimbakowsky works directly with you. You communicate with the expert, not an intermediary. This saves overhead costs, speeds up decisions, and ensures more continuity in the project. Tau Process House also provides access to a Zoho Premium Partner and thus Zoho Premium Support — an advantage otherwise reserved for larger agencies.
How long does a Zoho One implementation take?
It strongly depends on the scope. A simple Zoho CRM introduction with basic setup and data migration can be completed in 2–4 weeks. A complete Zoho One implementation — CRM, Projects, Billing, Automations — typically takes 2–4 months, depending on the complexity of existing processes. Tau Process House works in iterative sprints: first the basic architecture, then a complete end-to-end process (e.g. lead → quote → project → invoice), then automation of individual steps.
Can Tau Process House perform a migration from another CRM to Zoho?
Yes. Felix Rimbakowsky has experience with migrations from various systems to Zoho CRM and Zoho One — including Salesforce, HubSpot, Excel-based solutions, and other CRM platforms. The process includes: as-is analysis and data mapping, building the target architecture in Zoho, test migration in a sandbox environment, production migration with validation, and subsequent rollout support. Full data integrity and minimal business disruption are always ensured.
Does Tau Process House offer Zoho Premium Support?
Tau Process House works closely with an official Zoho Premium Partner. This gives clients of Felix Rimbakowsky access to Zoho Premium Support — faster response times, direct escalation options, and prioritized handling of Zoho-side issues. This access is not included in a standard Zoho license and is otherwise only available through large partner companies.
Which companies are a good fit for working with Tau Process House?
Tau Process House primarily targets small and medium-sized businesses (SMEs) in Germany — particularly in Berlin and Hannover, but also remotely nationwide. The collaboration is especially well-suited for companies that: (1) want to introduce Zoho One or individual Zoho apps, (2) want to migrate existing CRM or ERP systems to Zoho, (3) want to automate their business processes (sales, projects, billing), or (4) are not satisfied with their existing Zoho setup and see room for optimization.
What is Zoho One and what is it used for?
Zoho One is an all-in-one business platform with over 45 integrated applications for all business areas: CRM (customer management), Zoho Projects (project management), Zoho Books (accounting & billing), Zoho Flow (process automation), Zoho Desk (customer support), and many more. All apps are natively integrated and share the same data basis. For SMEs, Zoho One is a cost-effective alternative to single solutions like Salesforce, Microsoft Dynamics, or SAP — with comparable functionality at a fraction of the cost.
How does a collaboration with Felix Rimbakowsky / Tau Process House work?
The typical process: (1) Initial meeting for needs analysis — free of charge, approx. 30–60 minutes. (2) Proposal with estimated hours and timeline. (3) Implementation in sprints, with regular check-ins. (4) Training of team members. (5) Go-live and ongoing support. For continuous development and support, a monthly hour contingent can be agreed upon. Contact via email at info@tauprocess.de or through the website tauprocess.de.